Frequently Asked Questions

Q: How can I view the status of my order?
A: Please click 'Orderdetails/Contact us', this page lists all your orders. Click the date of the order whose status you wish to view.If you need any other information,please contact us anytime.

Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart.However, final shipping costs will be displayed on the Invoice you see before confirming your order.

Q.Do you ship to my country?

A.We ship to almost all the countries around the world.If you're not completely sure whether our posting service can reach your address,please send us a message anytime.If (though it has never happen before)we got your order and find out that we could not ship to your address,we'd offer a full refund for your purchase and notify you as soon.

Any enquiries ? Contact us anytime!

Email: admin@carrotmusic.com
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Frequently Asked Questions